Kristin Morris Coaching

Terms and Conditions

Last updated: 26 October 2026

These terms and conditions (the Terms) apply when you use kristinmorris.co or work with Kristin Morris Coaching. Please read them before you book, sign a proposal or pay an invoice. By doing any of those things, you agree to these Terms.

1. About us

Kristin Morris Coaching is a trading name of Kristin Morris, a sole trader based in Jersey, Channel Islands (we, us, our). You can contact us at [email protected] or write to us at PO Box 163, Jersey, JE4 8RJ.

2. What these Terms cover

These Terms apply to our Services, which include:

  • our website kristinmorris.co, including the blog and free resources;
  • the advisory retainer and any other 1:1 coaching or strategy sessions;
  • done-for-you setup, website builds, migrations and other project work; and
  • speaking, workshops, podcast guest appearances and media.

Most Services are agreed individually by application and quote. The details of what we will do, the price and the timescale will be set out in a written proposal, quote, booking confirmation or invoice (your Proposal). If anything in your Proposal is different from these Terms, the Proposal wins for that Service.

Freedom Business System® is covered by its own terms and conditions and Client Coaching Agreement, and other group programmes by the Freedom CEO Terms and Conditions. Momentum Membership is covered by its own Terms, Conditions and Disclaimers and Member Agreement. Freedom Business Platform software is covered by its own terms and conditions.

3. Who we work with

Our Services are for people aged 18 or over who run or are starting a business, and are provided on a business-to-business basis. If you book on behalf of a company, you confirm you have authority to bind that company to these Terms, and you then means that company.

Applications are reviewed individually. We may decline to work with anyone if we do not think we are the right fit, and we do not have to give a reason.

4. Fees and payment

  1. Fees are set out in your Proposal, in pounds sterling (GBP) or US dollars (USD). We are not currently registered for Jersey GST, so no GST is added to our fees.
  2. Unless your Proposal says otherwise, project fees are payable in full before work starts, and retainer fees are payable monthly in advance.
  3. Invoices are payable within 7 days. If a payment is late, we may pause work, calls and message access until it is paid, and timescales will move accordingly.
  4. Any third-party costs needed for your project (for example domain names, software subscriptions, stock images, paid apps or advertising spend) are paid by you, directly to the provider where possible.

5. Advisory retainer and 1:1 coaching

  1. The advisory retainer includes a monthly strategy call and message access between calls, as set out in your Proposal.
  2. Message access is available on working days (Monday to Friday, excluding UK and Jersey public holidays) and we aim to reply within two working days. It is not an emergency or same-day service.
  3. The retainer runs month to month after any minimum term in your Proposal. Either of us can end it by giving 30 days' written notice by email. Fees already paid are not refunded.
  4. Calls are booked through our online calendar. If you need to move a call, please give at least 48 hours' notice. Calls cancelled with less notice, or missed without notice, may be treated as used. Unused calls do not roll over to the next month unless we agree otherwise.
  5. If we need to move a call, we will give you as much notice as we can and offer another time.
  6. Single strategy sessions are paid in advance and can be moved once with at least 48 hours' notice. They are non-refundable once booked, unless we cancel.

6. Done-for-you setup, websites and project work

  1. Scope. We will carry out the work described in your Proposal. Anything not listed there is outside the scope and may be quoted separately.
  2. Your part. You agree to give us the content, brand assets, information, logins and approvals we reasonably need, on time. Delays in receiving these may move the delivery date. If a project is paused for more than 30 days because we are waiting on you, we may treat it as complete and invoice any balance due.
  3. Revisions. Each project includes one round of revisions unless your Proposal says otherwise. Further changes may be charged at our hourly rate, which we will confirm before starting.
  4. Sign-off. When we tell you the work is ready, please review it within 7 days. If you do not raise any issues in that time, or if you start using the work live, it will be treated as approved.
  5. Websites and funnels built on Freedom Business Platform need an active Freedom Business Platform subscription to stay live, and are also governed by the Freedom Business Platform terms and conditions. If your subscription ends, the website, funnels and automations hosted there will go offline.
  6. Your accounts. Where we work inside your own accounts and software, you remain the owner of those accounts and responsible for their subscriptions and settings. Please change your passwords or remove our access when the project ends.
  7. Refunds. Because project work is tailored to you, fees are non-refundable once work has started, except where we fail to deliver what we agreed.

7. Speaking and guest appearances

  1. The fee, date, format, travel and any recording or usage rights will be set out in your Proposal or booking confirmation.
  2. Unless agreed otherwise, travel and accommodation for in-person events are paid by the organiser.
  3. If the organiser cancels within 30 days of the event, the full fee remains payable. If cancelled earlier, any deposit paid is non-refundable.
  4. We may share our appearance on our own website and social media, and refer to the organiser or show by name, unless you ask us not to.

8. Intellectual property

  1. All materials we provide, including frameworks, templates, workbooks, recordings, slides and AI tools, belong to us or our licensors. Freedom CEO® and Freedom Business System® are registered trade marks. The LEAD Framework and the COIN Method are our proprietary methodologies.
  2. You may use these materials for your own business. You must not resell, share or publish them, or teach our frameworks to others as part of a paid offer, without our written permission.
  3. You keep ownership of your own content, brand assets and domain names. Once you have paid in full, you may use the deliverables we create for you in your own business, but we keep the right to reuse general know-how, layouts, code, templates and processes that are not specific to you.
  4. Free content on our website and blog may be shared with a link back to us, but may not be reproduced in full or used commercially.

9. Confidentiality and data processing

We will keep the information you share with us private and only use it to deliver our Services. You agree to do the same with any confidential information we share with you. This does not apply to information that is already public or that the law requires us to disclose.

Where our work means we handle personal data that belongs to your business (for example your contacts or client records), you are the controller and we are your processor. We will:

  1. only use that personal data to carry out the work you have asked for, on your instructions;
  2. make sure anyone working on your project is bound by confidentiality;
  3. keep it secure and only use sub-processors on terms that give it similar protection (our main providers are listed in our Privacy Policy);
  4. make sure any transfer outside Jersey has appropriate safeguards in place;
  5. help you, as far as reasonably possible, with requests from people exercising their data protection rights and with your own security and breach notification duties;
  6. tell you without undue delay if we become aware of a personal data breach affecting your data; and
  7. delete or return it when the project ends.

You confirm that you have a lawful basis for the personal data you give us access to, and that your instructions to us comply with the law.

10. Important disclaimers

No guarantee of results

We will bring our best experience, strategy and effort to working with you. Your results depend on many things outside our control, including your offer, your market, your effort and the decisions you make. We do not promise any particular income, number of clients, launch result or business outcome. Any results, income figures or case studies we share are examples, not typical results or a promise of what you will achieve.

Not professional advice

Our Services are business coaching, strategy and implementation support. They are not legal, tax, accounting, financial, investment, medical or mental health advice, and coaching is not therapy. You are responsible for your own decisions and for taking professional advice where you need it.

Third-party tools, AI and affiliate links

We recommend and work with third-party tools such as Claude, ClickUp and Freedom Business Platform. These are governed by their own terms and may change their features, pricing or availability at any time. AI output can be wrong, so always review anything AI produces before relying on it or publishing it. Some links on our website are affiliate links, which means we may earn a commission if you buy. We only recommend tools we use or believe in.

11. Testimonials

If you share feedback or results, we will only use your words, name, image or business name in our marketing with your specific permission, and only using your real words. You can withdraw permission for future use at any time.

12. Our liability to you

  1. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.
  2. We are not liable for any loss of profit, revenue, business, goodwill, opportunity or data, or for any indirect or consequential loss.
  3. Our total liability to you for any Service is limited to the fees you paid us for that Service in the 12 months before the claim.
  4. We are not responsible for problems caused by third-party software, hosting, platforms or providers, or by changes you or others make to the work after we hand it over.
  5. We are not responsible for delays or failures caused by events outside our reasonable control, such as illness, internet or platform outages, or travel disruption. If this happens, we will let you know and do what we reasonably can to reschedule or put things right.

13. Ending our work together

Either of us may end an agreement straight away by email if the other seriously breaks these Terms and does not put it right within 14 days of being asked. We may also end it if you do not pay, or if your behaviour towards us is abusive or puts our business at risk. If an agreement ends, you will pay for work done up to that date, and sections 8, 9, 10 and 12 continue to apply.

14. Changes

We may update these Terms from time to time. The version that applies to your Service is the one in force when you accepted your Proposal, except that changes to an ongoing retainer will apply after we give you at least 30 days' notice.

15. Privacy

Our Privacy Policy explains how we use your personal data and forms part of these Terms.

16. General

  • These Terms and your Proposal are the whole agreement between us about the Service.
  • We may transfer our rights and obligations under these Terms to another person or business, for example if the business is incorporated or sold. You may not transfer yours without our written agreement.
  • If any part of these Terms is found to be unenforceable, the rest will continue to apply.
  • If we do not enforce a right straight away, we can still enforce it later.
  • Nobody other than you and us has any right to enforce these Terms.

17. Governing law and disputes

These Terms are governed by the laws of the Island of Jersey, and the courts of Jersey have exclusive jurisdiction over any dispute.

If something is not right, please talk to us first at [email protected]. We would always rather hear about a problem and fix it.

Kristin Morris Coaching is a trading name of Kristin Morris. PO Box 163, Jersey, JE4 8RJ.